How do I return or exchange an item? Administrador Alpacamall Zendesk March 15, 2019 13:34 Updated Follow To return or exchange you must have filled out our RMA form first.Questions? Contact us, click here Related articles What's your return and exchange policy? What address do I send my return parcel to? What if my item doesn’t fit, I change my mind or my item is faulty? Table of sizes for accessories, miscellaneous, caps and hats. Can I Cancel or Change My Order? Comments 0 comments Article is closed for comments.