How can I be sure that I've made my purchase correctly? Administrador Alpacamall Zendesk February 21, 2019 17:44 Updated Follow You will receive a confirmation email when you have completed the purchase process. If you need more information please contact us by clicking here. Related articles What are the steps to place an order in Alpaca Mall? How to wash and iron? When Will I Receive My Order? Change or cancel your order How do I update my payment information? Comments 0 comments Article is closed for comments.