How can I be sure that I've made my purchase correctly? Administrador Alpacamall Zendesk February 21, 2019 17:44 Updated Follow You will receive a confirmation email when you have completed the purchase process. If you need more information please contact us by clicking here. Related articles What are the steps to place an order in Alpaca Mall? Change or cancel your order When Will I Receive My Order? How to wash and iron? How do I update my payment information? Comments 0 comments Article is closed for comments.