What happens with lost or missing products? Administrador Alpacamall Zendesk February 21, 2019 17:05 Updated Follow If you believe an item or items on your order may be missing please contact us by clicking here. Related articles When Will I Receive My Order? When Will My Order Ship? What are the steps to place an order in Alpaca Mall? How Can I Pay For My Order? How to wash and iron? Comments 0 comments Article is closed for comments.